Ordering, delivery & warranty
Everything you might want to know before you send us a part request. Still stuck? Message us on WhatsApp — we're happy to help.
Frequently asked questions
Do you sell genuine or aftermarket parts?
Both. We stock genuine (OEM manufacturer) parts and premium OEM-supplier equivalents from names like Bosch, Mahle, ATE and Sachs. Tell us your budget and we'll show you the best options for your car — no pressure, no surprises.
How do I order a part?
The fastest way is WhatsApp. Send us your vehicle (make, model, year), your VIN or chassis number if you have it, and the part you need. We'll confirm the exact part, quote you, and once you approve, we deliver or hold it for collection.
Can you find a part from my VIN or chassis number?
Yes — that's the best way to get it right. Your VIN tells us the exact specification of your car, so we can match the correct part number the first time and avoid returns.
Do you deliver across the UAE?
Yes. We're in Sharjah and deliver to Dubai, Ajman, Abu Dhabi, Ras Al Khaimah, Umm Al Quwain, Fujairah and Al Ain. Nearby emirates are often same or next day.
Do you offer a warranty on parts?
Warranty depends on the part and whether it's genuine or OEM — many carry a manufacturer or supplier warranty. We'll tell you the exact terms before you buy so there are no grey areas.
What payment methods do you accept?
Cash, card and bank transfer are all fine. For deliveries we'll confirm the payment method when we quote you.
Can you supply a part you don't have in stock?
Almost always. If it's not on the shelf, we source it through our supplier network — genuine or OEM — and give you a realistic timeline before you commit.
Do you ship internationally?
We focus on the UAE, but for larger or bulk orders we can arrange export shipping. Message us the details and we'll let you know what's possible.
What are your opening hours?
Saturday to Thursday, 9:00 AM to 9:00 PM, and Friday from 2:00 PM to 9:00 PM. WhatsApp messages are welcome any time and we'll reply during working hours.
Where are you located?
Shop #4, Sheikh Khalifa Bin Zayed Al Nahyan Road, Industrial Area 12, Sharjah, UAE. There's a map on our contact page.
Question not answered?
Ask us on WhatsApp. You get a real answer from the shop, not a call centre.
